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Garbage collection

Council provides a weekly collection of the red lid bins for general rubbish.

Further information is provided on: 

Bins on parks and public land

Bins on parks & public land (not residental) are serviced and maintained by Council. These are for general use for the public and not household waste.

For enquiries please call please call 02 4429 3111 or After Hours and Public Holidays 02 4421 3100

To report a problem please click on the link below
Note: For matters requiring URGENT attention, please telephone using the above numbers.

Report a problem - Bins on parks and public land

The dumping, storage or placing of household waste material can attract penalty notices from $750 to $1500 for an individual or $1500 to $5000 for a company.

Report illegal dumpers on the EPA hotline 131 555.
 

Putting out your garbage

Please make sure your garbage bin is put out on the kerb the night before collection is due. Bins must be at least 1 metre from other bins, parked cars, trees, power poles and street signs.
 

Collection schedule

Go to My property details to enter your address and see what day your garbage is collected.
 

Service on public holidays

Garbage collection remains the same even on public holidays.

Missed garbage collection

Bins placed on the kerbside after the truck has serviced the street will not be collected. However, if your bins have been missed for other reasons, please contact Suez, Council's contractor, on 1800 441 341.

Bin repairs

All bin repairs are repaired by Council's contractor Suez at no cost.

Bin repair enquiries can be directed to Suez on 1800 441 341.

Stolen bins

Stolen bins will be replaced free of charge. A statutory declaration must be completed and forwarded to Council or call into council and the staff will assist.

Phone the hotline on (02) 4429 3374 
Fax: (02) 4429 5929

Bin sizes and costs

Different garbage bin sizes are available depending on your needs and the cost will be shown on your rates notice. They are: 
 

  • 80 litre - $240 per year 
  • 120 litre - $315 per year 
  • 240 litre - $550 per year

Each bin service is accompanied by a yellow-lid 240 litre recycle bin.
 

Changing bin sizes

Only the property owner can change the size of the bin and an amended Rate Notice will be forwarded to them with details of the new rate instalments.

To increase the size of the bin, a $34 administration fee must first be paid.

New services

Any request made for the start of a new waste & recycling service must be made by the owner of the property. Once a bin size has been selected, Council will then instruct Suez, Council’s waste and recycling contractor, to organise the delivery of the bins within 5 working days.

Once this is done, the charge is allocated against the property rates notice.