View Website for Up-to-date Council Phone Numbers
Published on 24 April 2020
Residents are being advised that a privately published ‘Local Search’ telephone directory being distributed across the Shoalhaven this week contains several incorrect phone numbers for Shoalhaven City Council. Council has no association with the publishers of this directory and was not consulted before this publication went to print. Council is working with Local Search to develop a process to avoid this recurring.
Council is encouraging residents to check phone numbers on Shoalhaven City Council’s website prior to picking up the phone.
Residents can call the numbers listed as Council’s main phone line (02) 4429 3111, or the emergency after-hours phone number (02) 4421 3100 outside office hours.
CEO, Stephen Dunshea said, “We are concerned that some residents don’t have access to computers and rely on printed material to access Council contact details.”
“We acknowledge that some residents may be inconvenienced by the inaccurate phone book listings and therefore urge all residents to use the main switch number so that our friendly customer service staff may re-direct your call.
“Our website also has a live chat function for those who are able to make enquiries online,” said Mr Dunshea.