Community satisfaction survey

We regularly conduct a phone survey of over 400 Shoalhaven residents.

The main function of the survey is to gather community feedback about their satisfaction levels with Council’s services.

This feedback is used by Council to improve its service delivery and resource planning for the region.

The survey also measures the community's ‘Happiness Index’ which is made up of personal health and wellbeing questions.

Community Satisfaction Survey

This survey tracks Council’s performance in service delivery, identifies priority areas and evaluates Council’s customer services, communication, and community engagement.

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If you don't want to provide an email address, please visit our contact details page to view other options, or call us on 1300 293 111.