Report a damaged bin

Bins will be repaired or replaced if they are damaged. All bin repairs are carried out by Veolia (Council's contractor) at no cost to you.

Please note: Council is not responsible for the cleanliness of bins. If your bin is dirty or smells, please make other arrangements for cleaning.

Steps to report

How to report

Complete the online form

The link below will take you to our online request management service.

Please note: Make sure you leave the 'Do you wish to be notified about this request?' box ticked, and select whether you prefer Email or SMS, so that we can contact you with important instructions about your bin request (e.g. pickup or delivery day).

Report online

What happens next

Step 1.You will receive a confirmation email about your submission

Make sure you check your spam folder if it doesn't appear in your inbox.

Step 2.We will action your request

We will contact you via your chosen contact method with important instructions about your bin request (e.g. pickup or delivery day).

Need help?

Need help? Contact us today

Call the Waste Services Team on 1300 293 111, email us at wasteadmin@shoalhaven.nsw.gov.au or visit your closest administration centre.

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

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