Report a missing or stolen bin

Stolen bins will be replaced free of charge.

Steps to report

Before you start

Step 1.Check the surrounding area

If your bin is missing or has been stolen, it is important to check surrounding streets and properties as soon as possible to see if the bin has been relocated. If you are unable to find the bin, continue to the next steps.

Step 2.Complete a statutory declaration

If you can't find your bin, you will need to complete a statutory declaration to formally declare to Veoila (our contractor) that you have no knowledge of the current whereabouts of your bin.

How to report

Complete the online form

Upload a copy of your completed statutory declaration in the attachments section when prompted.

The link below will take you to our online request management service.

Please note: Make sure you leave the 'Do you wish to be notified about this request?' box ticked, and select whether you prefer Email or SMS, so that we can contact you with important instructions about your bin request (e.g. pickup or delivery day).

Report online

What happens next

Step 1.You will receive a confirmation email about your submission

Make sure you check your spam folder if it doesn't appear in your inbox.

Step 2.We will action your request

We will contact you via your chosen contact method with important instructions about your bin request (e.g. delivery day).

Need help?

Need help? Contact us today

Call the Waste Services Team on 1300 293 111, email us at wasteadmin@shoalhaven.nsw.gov.au or visit your closest administration centre.

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

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