• Report a Problem
• General Comment, Customer Service Compliment or Issue
• Rates and Water Payments
• Change of Address for Rates & Water Request
• Forms for Download

• (02) 4429 3111 for general enquiries during business hours
• (02) 4429 8999 to contact the Ulladulla branch office
• (02) 4422 1816 for fax communications
• (02) 4421 3100 for emergencies after hours

• council@shoalhaven.nsw.gov.au

• Contact the Mayor or a Councillor in your ward

National Relay Service

If you are deaf, or have a hearing or speech impairment contact Council by using the National Relay Service and provide the Shoalhaven City Council number you want to call. For more information visit: https://internet-relay.nrscall.gov.au/.

Translation Service

If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone Shoalhaven City Council on (02) 4429 3111. Our business hours are 9am to 5pm Monday to Friday.

Nowra - City Administration Centre

36 Bridge Rd, Nowra NSW 2541

Opening Hours:

• Cashier - 9:15am to 4:45pm
• Other Enquiries - 9:00am to 5:00pm

Postal Address:

• P.O. Box 42 Nowra NSW 2541

Ulladulla - Branch Office

14 Deering St, Ulladulla NSW 2539

Opening Hours:

• Cashier - 9:15am to 4:30pm

Postal Address:

• P.O. Box 737 Ulladulla NSW 2539