The funds generated from your property rates help to provide essential local government services within the Shoalhaven City Council area. Shoalhaven City Council covers 4,660 square kilometres with 49 towns and villages. Council assists local communities by providing services and facilities that include, but are certainly not limited to:-

• public libraries & art galleries
• sporting facilities & skate parks
• street lighting, drainage, kerb & guttering
• aquatic leisure centres & pools

These services are but a few examples of projects funded annually through Council’s general purpose rates. You can view a copy of Shoalhaven City Council’s plan for specific details of projects planned for the current financial year.

To make an online payment or for other payment options available for your rate, water, debtor account or payment of a fine please select the relevant link below. 

Payment options - rates, water, invoices or payment advices

Fines - NSW Office of State Revenue (new window) includes information about fines, penalties and infringement notices, including how to pay or request a review

If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone Shoalhaven City Council on (02) 4429 3111. Our business hours are 9am to 5pm Monday to Friday.

Vietnamese
Nếu cần thông ngôn viên, xin quý vị gọi cho Dịch Vụ Thông Phiên Dịch (TIS Toàn Quốc) qua số 131 450 và nhờ họ gọi cho Shoalhaven City Council qua số (02) 4429 3111. Giờ làm việc của chúng tôi là 9am to 5pm Monday to Friday.

Greek
Aν χρειάζεστε διερμηνέα, παρακαλείστε να τηλεφωνήσετε στην Υπηρεσία Μετάφρασης και Διερμηνείας (Εθνική Υπηρεσία TIS) στο 131 450 και ζητήστε να τηλεφωνήσουν Shoalhaven City Council στο (02) 4429 3111. Οι ώρες λειτουργίας μας είναι 9am to 5pm Monday to Friday.

Cantonese
若你需要口譯員，請致電131 450聯絡翻譯和口譯服務署（TIS National），要求他們致電 (02) 4429 3111 聯絡 Shoalhaven City Council。我們的工作時間是 9am to 5pm Monday to Friday。

Mandarin
如果你需要口译员，请致电131 450联系翻译和口译服务署（TIS National），要求他们致电 (02) 4429 3111联系 Shoalhaven City Council。我们的工作时间是 9am to 5pm Monday to Friday。

Korean
통역사가 필요하시면 번역통역서비스 (TIS National)에 131 450으로 연락하여 이들에게 (02) 4429 3111 번으로 Shoalhaven City Council 에 전화하도록 요청하십시오. 저희의 근무시간은 9am to 5pm Monday to Friday 입니다.

Russian
Если вам нужен переводчик, то позвоните в Службу письменного и устного перевода (TIS National) по номеру 131 450 и скажите переводчику, что вам нужно позвонить в Shoalhaven City Council по номеру (02) 4429 3111. Наш распорядок работы: 9am to 5pm Monday to Friday.

Spanish
Si necesita intérprete, llame al Servicio de Traducción e Interpretación - Translating and Interpreting Service (TIS National) al 131 450 y pídales que llamen a Shoalhaven City Council al (02) 4429 3111. Nuestro horario de atención es 9am to 5pm Monday to Friday.

Serbian
Ако вам је потребан тумач, молимо вас да позовете Службу преводилаца и тумача (Translating and Interpreting Service - TIS National) на 131 450 и замолите их да позову Shoalhaven City Council на (02) 4429 3111. Наше радно време је 9am to 5pm Monday to Friday.

Turkish
Tercümana ihtiyacınız varsa, 131 450 numaralı telefondan Yazılı ve Sözlü Tercüme Servisini (TIS National) arayınız ve sizi (02) 4429 3111 numaralı telefondan Shoalhaven City Council ile görüştürmelerini isteyiniz. Çalışma saatlerimiz 9am to 5pm Monday to Friday.

It is the policy of Shoalhaven City Council to only accept a change of address in writing for the protection of the property owner. Notification can be in the form of a letter, fax or email. Property owners can also take advantage of the online change of address option if preferred. 

There is more information on changing your address in Rates information.

Find the answers to all those questions about rates, everything you ever wanted to know.

Rate Notices by Email

2019/20 Rates Information

Spring Neighbourhood News

Rates calculator

Rates and Payment Advice Forms,

Online Rates Information Request form

Pensioner rebates

ShoalWater