Council is experiencing delays in assessment timeframes. The Assessment Team are working through applications at full capacity and request patience with our staff during this time.
Please note: Changes to waste and recycling services may only be made by the owner, strata manager or managing agent of the property.
You must be the property owner, strata manager or managing property agent in order to be eligible to complete this request.
If you are not eligible, you will need to request that the property owner, strata manager or managing property agent completes the request instead.
The link below will take you to our online request management service.
Please note: Make sure you leave the 'Do you wish to be notified about this request?' box ticked, and select whether you prefer Email or SMS, so that we can contact you with important instructions about your bin request (e.g. pickup or delivery day).
Cancel online
Make sure you check your spam folder if it doesn't appear in your inbox.
Once a cancellation request is submitted, we will arrange for Veolia (Council's contractor) to collect the bins within five (5) working days. We will contact you via your chosen contact method with important instructions about your bin request (e.g. pickup day).
After your service request has been completed, an amended rates notice will be sent to the property owner with the new rate instalments.
Call the Waste Services Team on 1300 293 111, email us at wasteadmin@shoalhaven.nsw.gov.au or visit your closest administration centre.
Nowra Administration Centre Opening hours: Monday to Friday, 8:30am to 5:00pm 36 Bridge Road, Nowra NSW 2541
Ulladulla Branch Office Opening hours: Monday to Friday, 9:00am to 5:00pm 14 Deering Street, Ulladulla NSW 2539